Session summary

The user asked the assistant to research the recent controversy over Meralco's system-loss charges, which came to a head at President Marcos Jr.'s 2026 SONA, and then to compare how other countries handle the same problem. The assistant first clarified that Meralco's pass-through is legally capped by the ERC, that non-technical losses represent less than 1% of total system loss, and that the core policy question is who bears the cost. It then reviewed Meralco's anti-theft enforcement, smart-meter rollout, and ₱272-billion grid modernization, concluding the company has a defensible operational record but a weaker policy defense. In the second pass, the assistant compared practices across Southeast Asia (Singapore, Thailand, Indonesia, Vietnam, Malaysia), Western economies (UK, Germany, France, Australia, USA), and China (SGCC), grouping countries into four regulatory models and highlighting the Western incentive-based approach and China's technologically aggressive anti-loss program as the sharpest contrasts to the Philippine passthrough-with-ceiling model.

User

Meralco is publicly getting grilled because they've always passed on "system losses" to the public especially when some of these cases were from lost electricity either by thieves or system inefficiencies and when the recent SONA by the Philippine president directly called it out, various statements were exchanged about it.

First, catch me up on details on this news. Clarify my assumptions. Second, research Meralco's efforts in combating the system loss to begin with, what actions they've taken, how productive was their progress for solving the problem and are they on track or not.

Assistant
ki_research-2025-11-18 · 168.5s · 70 tok/s · 28,446 tokens
Thinking (1)

The assistant was working through a utility productivity and billing analysis, focusing on whether loss metrics staying under 1% indicate on-track regulatory compliance. It recognized that the 2025 and Q1 2026 figures could reflect seasonal effects or methodological variance, and it hesitated to claim any deterioration without a proper like-for-like comparison, while also noting a potential distinction between billing system loss factors and distribution losses.

The assistant then turned to the complexity of pass-through charges that are not operational targets, weighing whether a 5% savings on a 200 kWh bill could be meaningfully demonstrated given limited project data and a rising Q1 indicator. It resolved to separate the concept of a removal charge from an actual loss, to ground claims in proper citations, and to reference an ERC order from a Tribune snippet to strengthen the analysis.

Bottom line

Your premise is substantially correct, but needs three qualifications:

  1. Meralco passes through the cost of both physical/technical losses and non-technical losses, including theft and meter tampering—but only up to the ceiling allowed by the Energy Regulatory Commission (ERC). Losses above the applicable ceiling are supposed to be absorbed by the distributor.
  2. Theft is apparently a small part of Meralco’s current total. Meralco reported a 4.22% system-loss figure for 2025, with less than one percentage point attributed to non-technical losses. 2
  3. Removing the charge does not remove the underlying physical loss. It decides whether consumers, utilities, generators, or the government ultimately bear its cost.

1. What happened after the 2026 SONA?

During his fifth State of the Nation Address in July 2026, President Ferdinand Marcos Jr. asked Congress to amend the Electric Power Industry Reform Act, or EPIRA, so that distribution utilities could no longer pass system-loss costs—or the VAT imposed on those costs—to electricity consumers. His central argument was: “It is not the consumer’s fault that a system loss occurred.” 1

For a typical Meralco customer, the system-loss component currently represents approximately 5% of the monthly bill, before considering the VAT charged on that component. 1

The reactions

Participant Position
President Marcos Consumers should not pay for electricity that never reaches them; Congress should remove the charge and its VAT. 1
ERC Supported reassessing the charge. ERC Chair Francis Saturnino Juan said excluding the theft-related portion would reduce utility earnings but would not bankrupt distributors because non-technical losses are only about 1%–1.5% of total system loss. 2
Meralco Said system loss is an inherent feature of electricity delivery, not automatically evidence of inefficiency, and emphasized that its rate remains below the ERC ceiling. 7
Meralco chair Manuel V. Pangilinan Asked who would pay if consumers stopped paying, arguing that absorbing all system-loss costs could cost the industry tens of billions of pesos. 1
Electric cooperatives Supported removing VAT but warned that eliminating all recovery without a subsidy could destabilize or bankrupt cooperatives, particularly those operating long rural networks. 1
Legislators critical of Meralco Argued that theft, illegal connections and operational shortcomings are business risks that utilities—not captive customers—should bear.

The ERC subsequently directed distribution utilities to submit system-loss data covering 2021–2025, meaning the government is presently gathering evidence before or alongside congressional changes to EPIRA. 6

So this remains a live policy debate, not an implemented bill reduction as of early August 2026.


2. What “system loss” actually means

System loss is the difference between:

$$ \text{Electricity entering the distribution system}

\text{Electricity eventually metered and billed} $$

It has two materially different components:

Type Causes Can it reach zero?
Technical loss Electrical resistance in conductors, heat dissipated by transformers, voltage conversion and equipment characteristics No. It can be reduced through engineering and investment, but not eliminated. Longer lines generally produce greater resistive losses. 1
Non-technical loss Electricity theft, illegal connections, meter tampering or defects, and metering or billing errors Theoretically reducible to near zero, but enforcement and detection make complete elimination difficult. 1

What is correct—and misleading—in the public argument?

It is correct that paying customers currently shoulder some power stolen by other users. But it would be misleading to describe Meralco’s entire system-loss charge as stolen electricity or as pure inefficiency.

Meralco reported that less than one percentage point of its 2025 system-loss figure was non-technical. 2 The great majority was therefore technical rather than theft-related.

It is also important that system loss is not inherently Meralco profit. It is primarily the cost of electricity purchased but not billable to a particular end-user. Current regulation treats an allowable level as a recoverable cost of service, although that allocation is a policy choice and can be changed by Congress or the ERC. 5

The sharpest policy question is therefore not whether the loss exists—it does—but who should have the financial incentive and responsibility to minimize it.


3. Is Meralco passing everything to customers?

No. The important distinction is:

  • Loss below the allowable regulatory ceiling: recoverable from customers.
  • Loss exceeding that ceiling: generally shouldered by the utility.

Recent reporting gives two apparently different comparisons:

  • 2025: Meralco reported 4.22%, against a cited 5.5% applicable cap. 2
  • First quarter of 2026: Meralco reported 5.72%, against a cited 6.5% ERC cap. 1

Those numbers should not automatically be read as a jump from 4.22% to 5.72%. One is a full-year figure and the other is a first-quarter figure; published reports may also be using different recovery periods or regulatory calculations. A consistent monthly or annual ERC series is needed before concluding that Meralco’s physical performance suddenly deteriorated.

The broader statutory, regulatory and company figures are frequently conflated in political commentary. That is one reason the ERC’s new five-year inventory is important.


4. What has Meralco done to reduce system loss?

A. Anti-theft enforcement

Meralco says it:

  • Conducts regular meter and connection inspections.
  • Relocates meters in high-risk locations so they are harder to bypass.
  • Files criminal cases against suspected electricity thieves.
  • Re-inspects locations because some illegal users reconnect after inspection teams leave. 8
  • Works with the Philippine National Police and its Criminal Investigation and Detection Group on investigating theft and stolen electrical equipment.

In 2025, Meralco said it found more than 5,000 illegal service connections and replaced over 13,000 tampered meters. 4

That establishes substantial enforcement activity. However, publicly reported counts of inspections or replaced meters do not reveal how many kilowatt-hours or pesos were permanently recovered, so they cannot by themselves prove cost-effectiveness.

B. Smart meters and Advanced Metering Infrastructure

Meralco’s Advanced Metering Infrastructure program is intended to provide more detailed, near-real-time consumption information. Such systems can identify unusual usage patterns, remote disconnections, meter interference and discrepancies between feeder-level deliveries and customer-level consumption.

The current program targets approximately 12 million smart meters over the next decade, with more than three million contemplated in the next regulatory period. 3

Meralco also announced the deployment of more than 72,000 smart meters in 2026 under one supply agreement. 9

The meters are meant to feed a proposed Grid-Edge Operations and Control Center, improving visibility into the lower-voltage network and supporting faster detection of outages and abnormalities. 3

This should help with non-technical loss detection, but the rollout remains incomplete: a target measured in millions over ten years means most of the prospective benefit is still ahead.

C. Network modernization

Meralco is undertaking a broader ₱272-billion grid-modernization program, involving new or upgraded substations, transmission and distribution lines, underground cabling, automation and smart-meter infrastructure. 3

Projects include:

  • A second 69-kV line serving parts of Bulacan.
  • The Camarin Substation upgrade.
  • Island Cove and San Pedro substation improvements.
  • Modernization of Sta. Rosa II and the Laguna International Industrial Park substations.
  • Underground cabling in selected areas. 3

These can reduce overloading, shorten effective delivery paths and improve transformer utilization, all of which may reduce technical losses. But the ₱272-billion figure should not be described as a “system-loss budget”: much of it also addresses reliability, capacity growth, renewable-energy integration, cybersecurity and outage response.


5. How productive have those efforts been?

The evidence points to credible progress, but incomplete public accountability.

Test Assessment
Regulatory compliance Good. Meralco’s recent reported loss rates are below the cited ERC ceilings.
Control of theft and tampering Apparently effective relative to scale. Non-technical losses were reported at less than one percentage point in 2025, while thousands of illegal connections and tampered meters were detected. 24
Technical-loss reduction Unclear. Meralco is upgrading the network, but publicly available project announcements do not isolate the resulting reduction in system-loss percentage or kilowatt-hours.
Smart-meter rollout Promising but early. Tens of thousands in the current deployment are small relative to a long-term 12-million-meter objective.
Transparency Needs improvement. The public needs one comparable series separating technical losses, theft, meter errors, billed recoveries and losses absorbed by Meralco.

6. Is Meralco “on track”?

There are three different answers depending on the target.

Against existing ERC rules: Yes

Meralco is operating below the currently cited regulatory ceilings. It is therefore difficult to support the claim that Meralco has simply ignored system loss or is flagrantly failing the existing standard.

Against a zero-theft objective: Progressing, but not finished

Finding 5,000-plus illegal connections and replacing 13,000-plus tampered meters shows active enforcement, but also demonstrates that pilferage remains significant in absolute terms. 4 Meralco itself acknowledges that illegal reconnections recur after inspection. 8

Against the President’s proposed standard: No—not without changing who pays

The President is proposing a different objective: not merely lowering the percentage, but preventing Meralco from billing consumers for it. Even a technically excellent grid will have nonzero physical losses. Thus, Meralco cannot meet that policy through engineering alone; the regulatory framework must decide whether the remaining cost becomes:

  • A utility operating expense;
  • A generation or transmission expense;
  • A government subsidy;
  • A separately regulated charge; or
  • A cost indirectly reflected in future distribution rates.

My assessment

Meralco has a defensible operational record but a weaker policy defense.

It can credibly say that most losses are physical, that complete elimination is impossible and that its performance is below the ERC ceiling. It cannot persuasively argue that this automatically proves consumers should continue bearing every allowable loss—especially the portion caused by theft, tampering, defective meters or billing errors.

A technically and economically balanced reform would be to:

  • Immediately stop passing identifiable non-technical losses to customers;
  • Remove VAT from any remaining system-loss recovery;
  • Establish progressively lower, technically justified loss benchmarks;
  • Require annual publication of technical versus non-technical losses;
  • Permit recovery only for demonstrably efficient technical losses; and
  • Penalize utilities when modernization commitments do not produce measurable reductions.

That would preserve recognition that physical losses are real while placing the strongest financial incentive for theft prevention and network efficiency on the entity best positioned to act: the distribution utility.

References (9)
  1. 1. Scrapping ‘system loss’ charge ‘too big’ a cost for industry – MVP newsinfo.inquirer.net

    The Philippine Rural Electric Cooperatives Association (Philreca) expressed support for the removal of VAT on system loss charges. However, it warned that scrapping the fee altogether without a direct government subsidy could put electric cooperatives at risk of bankruptcy. The group said technical system loss is an inherent and unavoidable cost of transmitting electricity, particularly in remote communities typically served by electric cooperatives.

  2. 2. ERC: Removing electricity-theft charges won’t bankrupt utilities | Philippine News Agency www.pna.gov.ph

    # ERC: Removing electricity-theft charges won’t bankrupt utilities By Wilnard Bacelonia July 30, 2026, 1:55 pm * [ Share](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.pna.gov.ph%2Farticles%2F1280677&src=sdkpreparse) * [ ](https://x.com/share?url=https://www.pna.gov.ph/articles/[REDACTED]) * [ ](https://forward?text=https://www.pna.gov.ph/articles/[REDACTED]) * [ ](https://www.pna.gov.ph/cdn-cgi/l/email-protection) ![<p>Energy Regulatory Commission  Chairperson and Chief Executive Officer lawyer Francis Saturnino Juan <em>(PNA photo by Joann Villanueva)<[ABSOLUTE_PATH]><[ABSOLUTE_PATH]>](https://files01.pna.gov.ph/category-list/2025/11/19/erc-chief-juan.png) Energy Regulatory Commission Chairperson and Chief Executive Officer lawyer Francis Saturnino Juan _(PNA photo by Joann Villanueva)_ **MANILA –** Removing electricity-theft losses from consumers’ bills would trim utility earnings but would not drive power distributors into bankruptcy, the Energy Regulatory Commission (ERC) said Thursday. During a Senate Committee on Energy hearing, ERC Chairperson and Chief Executive Officer Francis Saturnino Juan said non-technical system losses account for only about 1 percent to 1.5 percent of a utility’s total system loss. “It would represent a reduction in their income, but it is small compared with the total system loss,” Juan said. Panel chair Senator Erwin Tulfo asked whether the proposed removal of charges arising from electricity pilferage, illegal connections and meter tampering could destabilize the power industry. Juan said utilities would be expected to adjust to the new regulation and strengthen their campaign against electricity theft to minimize the financial impact. “Maaaring mas magiging masigasig sila sa panghuhuli ng mga nagnanakaw ng kuryente (They may become more aggressive in catching those stealing electricity),” he said. Department of Energy Undersecretary Riolita Inocencio agreed that lowering the allowable system-loss cap could serve as a self-regulating mechanism that would compel distribution utilities and electric cooperatives to become more efficient. She said eliminating non-technical losses could be pursued sooner, while reducing unavoidable technical losses would require long-term infrastructure upgrades, particularly among electric cooperatives. Meralco representative Jose Ronald Valles, however, warned that driving non-technical losses to zero could require additional personnel, equipment and capital spending to monitor illegal connections around the clock. Valles said Meralco’s system loss stood at 4.22 percent in 2025, below the ERC’s 5.5-percent cap, with less than 1 percent attributed to non-technical losses. He argued that the cost of completely eliminating power theft could exceed the savings consumers would obtain from removing the charge, with reasonable operating and capital expenses still subject to ERC evaluation for possible inclusion in tariffs. Tulfo rejected the suggestion that such costs should again be passed on to customers, saying businesses must prepare to absorb operational risks and losses. “Problema ninyo iyon. That is your business. Hindi kami part ng Meralco. Kami po ang mga consumer (That is your problem. That is your business. We are not part of Meralco. We are consumers),” he said. Valles clarified that utilities already absorb system losses exceeding the regulatory cap and that amounts recovered from electricity-pilferage cases are returned to customers through reductions in generation charges. He also explained that residential customers are charged the same system-loss rate per kilowatt-hour, but the final amount varies according to each household’s electricity consumption. _**(PNA)**_ ## Related Articles [ ![Hontiveros eyes price cap emergency power to protect consumers](https://files01.pna.gov.ph/category-list/2026/03/10/gas-hike-03092026acd.jpg) ](https://www.pna.gov.ph/articles/[REDACTED]) ### [Hontiveros eyes price cap emergency power to protect consumers](https://www.pna.gov.ph/articles/[REDACTED]) July 31, 2026 1:02 pm [ ![Senate demands timetable for fuel-charge audit](https://files01.pna.gov.ph/category-list/2026/06/25/senate-president-speech-06172026acd.jpeg) ](https://www.pna.gov.ph/articles/[REDACTED]) ### [Senate demands timetable for fuel-charge audit](https://www.pna.gov.ph/articles/[REDACTED]) July 30, 2026 1:53 pm [ ![Senate advances PBBM plan to cut power bills](https://files01.pna.gov.ph/category-list/2026/07/29/pbbm1.jpg) ](https://www.pna.gov.ph/articles/[REDACTED]) ### [Senate advances PBBM plan to cut power bills](https://www.pna.gov.ph/articles/[REDACTED]) July 30, 2026 12:36 pm [ ![PBBM inaugurates Energy Museum, renews push for EPIRA reforms](https://files01.pna.gov.ph/category-list/2026/07/29/pbbm1.jpg) ](https://www.pna.gov.ph/articles/[REDACTED]) ### [PBBM inaugurates Energy Museum, renews push for EPIRA reforms](https://www.pna.gov.ph/articles/[REDACTED]) July 29, 2026 11:36 am ## Comments ![Coat of Arms of the Philippines](https://files01.pna.gov.ph/logos/gov-ph/coat-of-arms.png) The **Philippine News Agency** is a web-based newswire service of the Philippine government under the supervision of the News and Information Bureau (NIB) of the Presidential Communications Office (PCO). ## Government Links * [Office of the President](https://president.gov.ph/) * [Office of the Vice President](https://ovp.gov.ph/) * [Senate of the Philippines](https://www.senate.gov.ph/) * [House of Representatives](https://www.congress.gov.ph/) * [Supreme Court](https://sc.judiciary.gov.ph/) * [Presidential Communications Office](https://pco.gov.ph/) Copyright 2026 Philippine News Agency. Privacy Policy | [Terms of Use](https://www.pna.gov.ph/terms)

  3. 3. Meralco advances PHP 272-B grid modernization with new substations and smart meters powerphilippines.com

    “These investments are critical to Meralco’s mandate to deliver high-quality, reliable, and stable electricity service, enabling us to meet growing and evolving power requirements and support the country’s economic progress,” Valles said.

  4. 4. Meralco and PNP Unite to Combat Power Theft in the Philippines thechronicle.com.ph

    safe and reliable electricity service. The utility reported that in 2025 alone, it uncovered more than 5,000 illegal service connections and replaced over 13,000 tampered electric meters, underscoring the scale of power pilferage within its franchise area.

  5. 5. THE MERALCO PROBLEM: WHEN POLICY MEETS POWER ECONOMICS www.linkedin.com

    Meralco has kept system loss below the regulatory cap for 18 straight years. Not luck. An operator running a tight grid.

  6. 6. ERC orders loss inventory: Meralco pushes back tribune.net.ph

    # ERC orders loss inventory: Meralco pushes back Monday, 3 August 2026 [Nasdaq +1.00%](https://tribune.net.ph/business) - [![](https://tribune.net.ph/icons/social/facebook.svg)](https://www.facebook.com/tribunephl) - [![](https://tribune.net.ph/icons/social/x.svg)](https://twitter.com/tribunephl) - [![](https://tribune.net.ph/icons/social/instagram.svg)](https://www.instagram.com/dailytribuneph/) - [![](https://tribune.net.ph/icons/social/youtube.svg)](https://www.youtube.com/channel/UCxWHGr_jD1oXPe02iQe3yBw) - [![](https://tribune.net.ph/icons/social/viber.svg)](https://invite.viber.com/?g2=AQBwtzjrHGJ7bUsRn8kbAfGyHvApTbR9SWfnW4C2GyluTUtXKMjF%2Fs8%2FDhvkjstl) - [![](https://tribune.net.ph/icons/social/tiktok.svg)](https://www.tiktok.com/@dailytribuneofficial) [Subscribe Now](https://www.pressreader.com/philippines/daily-tribune-philippines "Full digital newspaper edition via PressReader &#x2014; web and mobile")[Support Us](https://tribune.net.ph/support) ## [](https://tribune.net.ph/)Daily Tribune [Daily Tribune](https://tribune.net.ph/ "Double-tap to return to top") [](https://tribune.net.ph/search) [Subscribe](https://www.pressreader.com/philippines/daily-tribune-philippines "Full digital newspaper edition via PressReader") Monday, 3 August 2026 - [SONATOTOO](https://tribune.net.ph/sona-2026) - [News](https://tribune.net.ph/news) - [Opinion](https://tribune.net.ph/commentary) - [Business](https://tribune.net.ph/business) - [Life](https://tribune.net.ph/life) - [Show](https://tribune.net.ph/show) - [Sports](https://tribune.net.ph/sports) - [Global Goals](https://tribune.net.ph/global-goals)

  7. 7. Meralco says system loss is a normal part of power delivery www.gizguide.com

    For Meralco's part, we have consistently invested in system loss management initiatives, network modernization, and operational efficiencies, which enable us to maintain our system loss well below the 6.5 percent cap set by the ERC, Aperocho said. ... Meralco, in a statement, described system loss as a standard part of how electricity is delivered, rather than a problem specific to any one DU.For Meralco's part, we have consistently invested in system loss management initiatives, network modernization, and operational efficiencies, which enable us to maintain our system loss well below the 6.5 percent cap set by the ERC, Aperocho said.

  8. 8. 'That's your business!' Erwin Tulfo rejects Meralco’s defense of system loss charges politiko.com.ph

    For his part, Valles said Meralco already spends heavily to reduce non-technical losses arising from illegal activities. He said the company files criminal cases against individuals involved in electricity theft, relocates electric meters in high-risk areas, and conducts regular inspections. However, Valles acknowledged that completely eliminating non-technical losses remains difficult, noting that some consumers reconnect illegally after inspection teams leave.***—Politiko.com.ph**

  9. 9. Meralco to deploy 72,000 smart meters in 2026 under AMI push with Aclara powerphilippines.com

    Manila Electric Company (Meralco) has signed a supply agreement with Aclara Meters Philippines, Inc., a subsidiary of Hubbell Inc., for the deployment of more than 72,000 smart meters this year as part of its Advanced Metering Infrastructure (AMI) program. The rollout forms part of Meralco’s broader plan to install around 12 million smart meters across […]

User

Let's use other countries as a comparison. How do other countries handle "system loss", both physical/technical and non-technical losses in:

  • other Southeast Asian countries
  • other Western countries
  • China
Assistant
ki_research-2025-11-18 · 206.0s · 51 tok/s · 50,415 tokens

Here is a comprehensive cross-country comparison. The key insight is that every country has system losses — the critical difference lies in who bears the financial risk and what incentive that creates for the utility.


How Other Countries Handle Electricity System Losses

The Baseline: Loss Rates by Country

The table below uses World Bank five-year average T&D loss data (2024 release), supplemented by recent utility-specific figures where available.

Country T&D Loss Rate (%) Notes
🇸🇬 Singapore 0.71% World-class benchmark
🇨🇳 China 3.85% (avg) / 4.4% (2024 SGCC) Dramatic reduction from 6.8% in 2015
🇱🇦 Laos 4.92% Mostly hydro-exporting grid
🇦🇺 Australia 4.41% Efficient, modern grid
🇩🇪 Germany 4.65% Among the best in Europe
🇺🇸 USA 5.17% National average (EIA: ~5%)
🇻🇳 Vietnam 6.47% (avg) / 6.24% (2022) Steadily improving
🇲🇾 Malaysia 6.90% Peninsula TNB much better than Sabah
🇫🇷 France 6.97% Partly rural network effect
🇲🇲 Myanmar 7.04% Weak infrastructure
🇮🇩 Indonesia 7.17% PLN improving; distribution 6.65%
🇹🇭 Thailand 7.38% (avg) / 5.03% (PEA 2024) PEA's actual distribution rate much lower
🇬🇧 UK 8.79% Higher than EU peers despite modern grid
🇵🇭 Philippines 9.59% Above ASEAN average; Meralco ~4.22–5.72%
🇰🇭 Cambodia 12.99% Developing grid, high non-technical losses

4 16

Important note on the Philippines figure: The national 9.59% average includes rural electric cooperatives with much higher losses. Meralco — serving Metro Manila and nearby provinces — reports significantly lower rates (4.22% for 2025). The national average is dragged up by cooperatives in rural and island areas.


🌏 Southeast Asia

🇸🇬 Singapore — The Global Benchmark

Singapore's SP Group operates at roughly 0.71% T&D losses, which is essentially irreducible physics. 4 There is no meaningful theft problem, no consumer-facing "system loss charge," and the grid is one of the most reliable and efficient in the world, with a SAIDI (outage duration index) of 0.15 minutes per year. 8 It is a small, dense, wealthy city-state — an inherently favourable environment — but it demonstrates what aggressive investment in infrastructure and metering can achieve.

🇹🇭 Thailand — State-Owned, Steadily Improving

Thailand has two distribution utilities: the Metropolitan Electricity Authority (MEA) serving Bangkok, and the Provincial Electricity Authority (PEA) serving everywhere else. Both are fully state-owned, so losses don't generate the same consumer-vs-shareholder tension as in a private utility like Meralco.

  • PEA reported 5.03% distribution losses in 2024, improved from 5.36% the year before. 14
  • Thailand's overall T&D losses have declined consistently — from 6.07% in 2013 to 5.11% in 2023. 13
  • Losses are managed within the state system; consumers don't see a separate "system loss" line item the way Philippine consumers do. The cost is embedded in the regulated tariff structure.
  • Because the utility is state-owned, there is less political friction: the government is the utility, so it cannot easily blame itself for passing costs to consumers.

🇮🇩 Indonesia — PLN's Ongoing Battle

Indonesia's state monopoly PLN reported total losses of 8.55% in 2024 (transmission 2.03%, distribution 6.65%), a slight improvement from 8.57% in 2023. 12

  • PLN operates a formal anti-theft program called P2TL (Penertiban Pemakaian Tenaga Listrik — Power Usage Enforcement). It conducts inspections, cuts illegal connections, and prosecutes offenders.
  • Non-technical losses are a significant driver of PLN's distribution losses, and research shows the distribution sector is still largely driven by non-technical factors despite technical improvements. 9
  • As a state-owned enterprise, PLN's losses are partly absorbed by government subsidies. Consumers pay a subsidized, government-set tariff, meaning both the government (taxpayers) and paying consumers indirectly bear the cost — not unlike the Philippines situation but with more direct state buffering.

🇻🇳 Vietnam — EVN's Tariff Trap

Vietnam's EVN has progressively reduced technical system losses from 8.85% (2012) to 6.24% (2022) through grid investment and smart metering. 11

However, EVN also accumulated VND 93 trillion (~$3.84 billion) in losses during 2022–2023 — not primarily from system loss, but from government-suppressed retail tariffs that did not cover soaring fuel costs. 7 Vietnam recovered in 2024–2025 after tariff adjustments. This illustrates a different risk: when governments prevent utilities from recovering legitimate costs (including losses), utilities can face insolvency — the opposite problem from the Philippines, where consumers protest being charged too much.

🇲🇾 Malaysia — A Country of Two Stories

Malaysia is instructive because it has a stark internal contrast:

Area Utility System Loss Non-Technical Loss
Peninsular Malaysia TNB ~6.9% average Low; modern grid
Sabah (Malaysian Borneo) Sabah Electricity Sdn. Bhd. 15.8% (2024), down from 17% in 2023 4.8% — driven by meter tampering (3.2%) and squatter direct tapping (1.6%)

2

Sabah Electricity's situation eerily mirrors the Philippine problem in some ways: non-technical losses cost Sandakan alone approximately RM 10 million annually, a burden borne by the utility and indirectly by paying consumers. 2

A critical difference from the Philippines: Sabah Electricity cannot enforce anti-theft laws on its own. It must rely on joint police operations and the Sabah Energy Commission. Of thousands of reported theft cases, only about 15 saw actual legal action in one recent year. 2


🌍 Western Countries

The Western model differs fundamentally from the Philippines model in regulatory philosophy. Rather than setting a ceiling on what can be passed through to consumers, most Western regulators use incentive-based regulation — the utility bears the cost of inefficiency and keeps the gain from improvement.

🇬🇧 United Kingdom — Incentive Regulation (RIIO Framework)

The UK's Ofgem regulates distribution losses under its RIIO (Revenue = Incentives + Innovation + Outputs) framework. Key features:

  • Consumers ultimately pay for losses, as they are embedded in network costs passed through to electricity suppliers and then to bills. 1
  • However, there is a powerful loss incentive mechanism worth approximately £100 million per year across the industry (~5p/kWh), built into the price control formula. If a distributor reduces losses below its target, it keeps the savings. If losses exceed target, it absorbs the extra cost. 1
  • Non-technical losses discovered and corrected generate double benefit for the utility — both the loss incentive and a distributed-volume incentive. This creates a strong commercial reason to hunt for theft and tampering. 1

The UK's 8.79% average T&D loss rate is higher than expected for a wealthy, modern grid — partly due to older infrastructure and long rural distribution circuits. 4 The RIIO-3 framework currently under determination is increasing investment pressure. 15

🇩🇪 Germany — Incentive Regulation, Very Low Losses

Germany's Bundesnetzagentur uses incentive-based regulation (Anreizregulierung). Distribution operators must achieve efficiency benchmarks. Losses above what the regulator deems "efficient" cannot be recovered from customers — the utility eats that cost. 6

Germany's T&D losses of ~4.65% reflect an efficient, densely metered, well-maintained grid. Non-technical losses are extremely low — electricity theft is rare, and smart metering infrastructure makes detection rapid. There is no public political controversy about consumers paying for theft, because the volume of theft is simply very small.

🇫🇷 France — Similar Framework, Slightly Higher Losses

France's grid regulator CRE (Commission de Régulation de l'Énergie) operates similarly to Germany. Losses (~6.97%) are slightly higher partly because France has extensive rural distribution with longer low-voltage lines. Like Germany, operators face efficiency benchmarks and cannot recover excessive losses from consumers. Non-technical losses are not a significant political issue.

🇦🇺 Australia — Benchmark-Based Recovery

The Australian Energy Regulator (AER) sets maximum revenue for network operators. Distribution loss factors are calculated and used in electricity market settlement — generators and retailers account for losses in their bids and contracts rather than a consumer-facing surcharge. 5 Distribution costs (including embedded loss costs) account for 25–35% of electricity bills. 17

Australia's ~4.41% loss rate reflects modern infrastructure and very low theft rates. Non-technical losses are not a meaningful political issue. Ongoing criticism focuses on over-investment (gold-plating) rather than under-investment in loss reduction.

🇺🇸 United States — State-by-State, Prudency Standard

The US averages roughly 5% T&D losses nationally (EIA data for 2018–2022). 16 Regulation is fragmented — FERC covers wholesale/transmission, while state Public Utility Commissions (PUCs) set distribution rates state by state.

The key US principle is "prudency review": costs can only be recovered from consumers if the PUC finds the utility acted prudently. If a utility failed to control theft or didn't invest in metering, a PUC could deny cost recovery for resulting losses. This creates accountability without a fixed ceiling. AMI (smart meter) deployment is widespread across most states, aiding non-technical loss detection. Electricity theft exists but is a relatively minor fraction of overall losses in most states.


🇨🇳 China — The World's Most Aggressive Anti-Loss Program

China's State Grid Corporation (SGCC) is arguably doing more than any other utility on Earth to systematically reduce losses, and the results are measurable.

Metric 2015 2024 Change
Loss rate 6.8% 4.4% −2.4 percentage points
High-loss lines 44% of lines <1% Virtually eliminated
CO₂ avoided 126.64 Mt over 9 years Massive climate benefit

3

How did they do it?

  • 650 million smart meters deployed grid-wide, covering everything from 1,000 kV ultra-high-voltage transmission down to 220 V household connections. This is the world's largest AMI system. 3
  • "Electric Energy and Line Loss Management System" — described as the world's first grid-wide such system, enabling 15-minute interval data collection with a total processed data volume of 1.03 petabytes. 3
  • AI Loss Engine with 40 algorithms that auto-detects 73 distinct loss drivers — both technical and non-technical — and dispatches recovery orders to field crews automatically. 3

On cost allocation: China's tariff is administratively set by the government. Consumers pay a fixed regulated rate — SGCC does not bill consumers a separate "system loss charge." The utility absorbs losses as an operational cost and is expected to reduce them through its own investment and management. Because SGCC is a state-owned monopoly, the government as owner bears the loss indirectly. Electricity theft detection via AI and smart meters is treated as a law enforcement and operational matter, not a tariff-passthrough question.

The SGCC's machine-learning research using its own dataset (the "SGCC dataset" now widely used in academic papers) has become a global benchmark for AI-based electricity theft detection. 10


The Fundamental Policy Contrast

Model Examples How losses are handled Utility incentive
Passthrough with ceiling Philippines (Meralco), Indonesia (PLN) Consumer pays up to a regulatory ceiling; utility absorbs excess Weak: as long as you're under the ceiling, cost falls on consumers
Incentive-based regulation UK, Germany, France, Australia Consumer pays for embedded "efficient" losses; utility keeps savings from beating target Strong: every kWh of loss reduction is direct profit
State absorption Vietnam (EVN), Thailand (PEA/MEA), China (SGCC) Losses are managed within the state enterprise; costs absorbed by government or embedded in tariff without a separate line Varies; politically motivated rather than market-driven
Prudency review USA Consumer pays only for prudently incurred costs; PUC reviews whether utility acted reasonably Moderate: risk of cost disallowance creates incentive

The sharpest contrast with the Philippines is the Western incentive model. In the UK or Germany, a Meralco-equivalent utility would not be asking "how much can we pass through?" — it would be asking "how do we beat our loss target so we can keep the savings?" That flipped incentive is what drives continuous improvement rather than compliance-minimum behavior.

The most ambitious technological contrast is China: rather than arguing about regulatory ceilings, China simply built the world's most comprehensive loss-detection infrastructure and reduced its loss rate by more than a third in nine years.

References (17)
  1. 1. Overview of Losses V1.2.doc www.ofgem.gov.uk

    The incentive given to distributors to reduce losses applies to both technical and non-technical losses and is approximately 5p per kWh. With some types of non-technical losses the true incentive is higher as, by discovering and correcting the problem, the distributor is able to increase its allowed revenues by (a) the losses incentive and (b) the distributed volume incentive within the price control formula.

  2. 2. 19042025a.pdf www.tnb.com.my

    thousands of reported cases last year, only about 15 saw actual legal action taken by the relevant authorities.

  3. 3. Transform power grids to cut losses and energy waste - Action Library (EN) www.theclimatedrive.org

    * Loss rate down from 6.8% (2015) to 4.4 % (2024)—an absolute 2.4% drop, exceeding the global average improvement. * High-loss lines cut from 44 % to <1 %, proving the model works in both dense cities and rural counties

  4. 4. Grid Transmission & Distribution Loss Factors by Country greencalculus.com

    The following table provides the electricity transmission and distribution (T&D) loss rates for Southeast Asian countries, as listed in the provided dataset: | Country | T&D loss rate (%) | | :--- | :--- | | Cambodia | 12.9925 | | Indonesia | 7.1724 | | Lao PDR | 4.9187 | | Malaysia | 6.8972 | | Myanmar | 7.0437 | | Philippines | 9.593 | | Singapore | 0.7112 | | Thailand | 7.3785 | | Viet Nam | 6.4683 |

  5. 5. Networks guidelines, schemes, models and reviews | Australian Energy ... www.aer.gov.au

    Search guidelines I ncentive schemes Incentive schemes form an important part of our approach to regulating national monopoly electricity and gas networks in Australia. They seek to incentivise regulated network service providers to run an efficient business so that consumers pay no more than necessary for services that they value the most.

  6. 6. Bundesnetzagentur publishes determinations on cost ... www.bundesnetzagentur.de

    Incentive regulation will remain. The Bundesnetzagentur has essentially decided to continue the system of incentive regulation that has proven ...

  7. 7. Who will cover EVN’s $1.8 billion loss? - Báo VietNamNet vietnamnet.vn

    EVN’s losses exceed $3.8 billion Between 2022 and 2023, EVN likely accumulated more than 93 trillion VND (around $3.84 billion) in losses. Although it recorded a profit in 2024, approximately 44–45 trillion VND (roughly $1.8 billion) remains unresolved. ... EVN's losses exceed $3.8 billion Between 2022 and 2023, EVN likely accumulated more than 93 trillion VND (around $3.84 billion) in losses. The ... EVN attributes these losses to surging fuel prices, declining hydropower output, artificially suppressed retail prices, and obligations to maintain social equity. To be clear, this isn’t a matter of poor management - it’s a “policy-induced loss,” stemming from costs that were intentionally excluded from electricity pricing in order to maintain macroeconomic stability. The State Audit of Vietnam has confirmed this interpretation. Who pays the price?

  8. 8. Annual Report www.spgroup.com.sg

    Our Overseas Business. SP Group aims to be a leading sustainable energy solutions provider in the region.Reliability and efficiency are at the core of electricity and gas transmission and distribution services to more than 1.6 million commercial, industrial and residential customers. According to international benchmarking, SP achieved a System Average Interruption Duration Index (SAIDI) score of 0.15 for electricity and 0.067 for gas supply for the year ending 31 March 2024. ... According to international benchmarking, SP achieved a System Average Interruption Duration Index (SAIDI) score of 0.15 for electricity and 0.067 for gas supply for the year ending 31 March 2024. ... SP Group has a stake in SGSP (Australia) Assets Pty Ltd, trading as Jemena, which owns and operates electricity distribution and gas transmission and distribution networks across Australia.SP also signed a Memorandum of Understanding with EMA to develop a 15 MW Virtual Power Plant under a regulatory sandbox, aggregating distributed solar and battery systems to operate as a single smart power plant. A first for Singapore, this pilot will evaluate how virtual aggregation can provide energy and ancillary services to support grid stability.

  9. 9. (PDF) Electricity Theft Detection Using Machine Learning in Traditional... www.researchgate.net

    reduce technical losses through network improvements , overall network losses are still largely driven by no n-technica l. factors. These finding s highlight t he need to str engthen P2TL. efforts in the distributi on sector to effectively address non-. technica l losses (NTL) and improve PLN ’ s operational. efficien cy, as emp hasized i n PLN ’ s re port [2 6].May 30, 2024. [11] H. Firoozi and H. R. Mashhadi, "Non-technical loss detection in. limited-data low-voltage distribution feeders," Int.

  10. 10. An efficient electricity theft detection based on deep learning www.nature.com

    The dataset “electricity theft detection,” 39 released by the State Grid Corporation of China (SGCC), comprises 1037 columns and 42,372 rows representing electric consumption data from January ...

  11. 11. Development of Vietnam Smart Grid Roadmap for period ... www.energytransitionpartnership.org

    EVN power loss rate has steadily decreased from 8.85% in 2012 to 6.24% in 2022. This reduction in power losses was achieved through the implementation of ...

  12. 12. #dataanalyst #electricityloss #pln #energydata #smartgrid # ... - LinkedIn www.linkedin.com

    According to the official Statistics PLN 2024: Total energy losses: 8.55% Transmission losses: 2.03% Distribution losses: 6.65% This figure shows a slight improvement from 8.57% in 2023, but it ...

  13. 13. Electric Power Transmission and Distribution Losses in ... www.reportlinker.com

    starting from 6.07 units and decreasing to 5.11 units in 2023. losses generally decreased by about 1.8% annually, ing an overall improvement of 7.8% from 2023 ... The Electric Power Transmission and Distribution Losses in Thailand have shown a consistent downward trend since 2013, starting from 6.07 units and decreasing to 5.11 units in 2023. This represents a steady improvement in efficiency. Year-on-year, the losses generally decreased by about 1.8% annually, with a few minor variations. The Compound Annual Growth Rate (CAGR) over the last five years ...

  14. 14. www.pea.co.th www.pea.co.th

    www.pea.co.th ... In 2024, PEA reported a loss of 8,300.72 million kWh in the distribution system, representing 5.03% of total sales, an improvement from 5.36% ...

  15. 15. Ofgem RIIO-3 Draft Determinations www.oxera.com

    Ofgem approves £24bn of upfront total expenditure (TOTEX) for the five years of RIIO-3, which Ofgem positions as the start of a potential programme exceeding £ ...

  16. 16. How much electricity is lost in electricity transmission and ... www.eia.gov

    How much electricity is lost in electricity transmission and distribution in the United States? The U.S. Energy Information Administration (EIA) estimates that annual electricity transmission and distribution (T&D) losses averaged about 5% of the electricity transmitted and distributed in the United States in 2018 through 2022. ... Data for each state and for the entire United States are in Table 10: Supply and Disposition of Electricity of each profile. To find the table, scroll down a Profile page to find the link under Table 1 for Full data tables 1-17.Direct use electricity is not put onto an electricity transmission and distribution grid, and it does not contribute to T&D losses.

  17. 17. Outdated regulation of local electricity networks leaves Australians... ieefa.org

       31 May 2024 - (IEEFA Australia): The Institute of Energy and Economic Financial Analysis (IEEFA) says Australia risks missing a huge opportunity to cut network costs and reduce electricity bills if it doesn’t reform the economic regulation of distribution networks. Distribution network charges typically account for 25%-35% of electricity bills.

Session statistics

Created
8/3/2026, 1:56:52 AM
Updated
8/3/2026, 2:12:11 AM
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